mycause has an enterprise grade login system for your security and to protect your charity data. All charity users are assigned privileges by your manager depending on what data you need to access.
How to add a new user:
Only a user with the right to “manage privileges” can add another user.
When you login to your charity portal, go to the ‘Profile’ sub-menu on your charity dashboard.
If you can click on the sub-menu called ‘Users’ and it loads the ‘Users’ page, you have access to add new users and manage their privileges.
When you click on the ‘Users’ tab, if the ‘Users’ page doesn’t load, you will need to find out who has manage privileges, ask them to add the new user and assign the relevant privileges.
Can’t find anyone with access to your charity portal?
Don’t worry - just drop us a line at firstname.lastname@example.org from your charity email explaining this and requesting access.
Every person who has access privileges to mycause should login using their unique email username and password to track all user activity for your security.
Please understand that in order to protect your charity’s data, mycause will not assign access to any user from an email outside of your charity domain.