When you join the mycause partner network as a signed charity, you gain exclusive access to your charity dashboard, which has loads of fundraising tools, detailed data reports and the new mycause new events platform.
How do I know if I have privileges to my charity account?
When you login to your mycause user account, run your mouse over your profile icon on the top right of the page. If you see your charity appear in an orange drop-down menu, you have privileges to access your charity data.
If you cannot see this, there are two possibilities:
- If your charity is a signed partner with mycause:
You do not have access to view your charity data. Please request that your charity manager add you to the charity portal user access list so you can login. If that person has left your organisation or you are unsure who has access to add new users, please submit a ticket request above and we will advise you. Read more here.
If your charity is not yet a signed partner with mycause:
Please sign your charity up here using the online form. It will need to be signed off by a signatory to your charity. Click here to find out more.