General FAQ's
Frequently Asked Questions
- What is a Donation Gift Card?
- How do I redeem a Donation Gift Voucher?
- What is a Donation Gift Voucher?
- Oops, my credit card details need to be changed.
- How do I extend my crowdfunding campaign?
- Charity Portfolio - what is it and what are the fees?
- Changed circumstances - Charity fundraising campaign. What should I do?
- Changed circumstances - Personal cause fundraising campaign. What should I do?
- Donations to political parties and candidates
- Are donations tax deductible on mycause?
- What is causefunding or crowdfunding?
- Can I fundraise for more than one charity?
- How do I share my Fundraising Page on Facebook or other social media?
- Can I create my own event?
- The event I wish to fundraise in is not listed
- Changed circumstances - I cannot complete my event or my event has been cancelled. What should I do?
- Safety & Security - donating money
- I am a fundraiser. How do I add money I have collected offline to my campaign page?
- How do I edit my fundraising campaign?
- How long will my fundraising campaign stay open?
- One of the comments on my page is offensive to me. What can I do about it?